Workplace bullying causing negative employee behaviours: A case from the Indonesian banking sector

Sri Langgeng Ratnasari, Rahmawati, Dwi Septi Haryani, Rona Tanjung, Basuki

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)

Abstract

Workplace bullying has emerged as a significant concern for those organisations which have suffered loss both financial and in human capital as a result. Victims of workplace bullying have been found to be involved in negative behaviours which are also costly for organisations. Therefore, this study examined the influence of workplace bullying on employee behaviour, more specifically job satisfaction, absenteeism, performance and employee morale. Data was collected from employees working in Indonesian banks. Data was analysed following collection, by using Smart-PLS. The data analysis revealed that workplace bullying is associated with employee morale. The association is valued at-0.636. Workplace bullying was also found to be associated with job satisfaction valued at-0.432. This means that when employees are over exposed to negativity in the workplace, it tends to lower their work satisfaction. The outcome of workplace bullying is dissatisfaction. When employees are continuously abused and threatened with loss of the resources they are entitled to they will ultimately develop a tendency towards negative thinking. In addition, workplace bullying was also found to be associated with employee performance. All hypotheses of the study have been accepted. Finally, the study also offers directions for future research.

Original languageEnglish
Pages (from-to)441-458
Number of pages18
JournalInternational Journal of Innovation, Creativity and Change
Volume10
Issue number11
Publication statusPublished - 2020
Externally publishedYes

Keywords

  • Banking
  • Employees
  • Indonesia
  • Workplace bullying

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