TY - JOUR
T1 - Workplace bullying causing negative employee behaviours
T2 - A case from the Indonesian banking sector
AU - Ratnasari, Sri Langgeng
AU - Rahmawati,
AU - Haryani, Dwi Septi
AU - Tanjung, Rona
AU - Basuki,
N1 - Publisher Copyright:
© 2020 Primrose Hall Publishing Group.
PY - 2020
Y1 - 2020
N2 - Workplace bullying has emerged as a significant concern for those organisations which have suffered loss both financial and in human capital as a result. Victims of workplace bullying have been found to be involved in negative behaviours which are also costly for organisations. Therefore, this study examined the influence of workplace bullying on employee behaviour, more specifically job satisfaction, absenteeism, performance and employee morale. Data was collected from employees working in Indonesian banks. Data was analysed following collection, by using Smart-PLS. The data analysis revealed that workplace bullying is associated with employee morale. The association is valued at-0.636. Workplace bullying was also found to be associated with job satisfaction valued at-0.432. This means that when employees are over exposed to negativity in the workplace, it tends to lower their work satisfaction. The outcome of workplace bullying is dissatisfaction. When employees are continuously abused and threatened with loss of the resources they are entitled to they will ultimately develop a tendency towards negative thinking. In addition, workplace bullying was also found to be associated with employee performance. All hypotheses of the study have been accepted. Finally, the study also offers directions for future research.
AB - Workplace bullying has emerged as a significant concern for those organisations which have suffered loss both financial and in human capital as a result. Victims of workplace bullying have been found to be involved in negative behaviours which are also costly for organisations. Therefore, this study examined the influence of workplace bullying on employee behaviour, more specifically job satisfaction, absenteeism, performance and employee morale. Data was collected from employees working in Indonesian banks. Data was analysed following collection, by using Smart-PLS. The data analysis revealed that workplace bullying is associated with employee morale. The association is valued at-0.636. Workplace bullying was also found to be associated with job satisfaction valued at-0.432. This means that when employees are over exposed to negativity in the workplace, it tends to lower their work satisfaction. The outcome of workplace bullying is dissatisfaction. When employees are continuously abused and threatened with loss of the resources they are entitled to they will ultimately develop a tendency towards negative thinking. In addition, workplace bullying was also found to be associated with employee performance. All hypotheses of the study have been accepted. Finally, the study also offers directions for future research.
KW - Banking
KW - Employees
KW - Indonesia
KW - Workplace bullying
UR - http://www.scopus.com/inward/record.url?scp=85079610089&partnerID=8YFLogxK
M3 - Article
AN - SCOPUS:85079610089
SN - 2201-1315
VL - 10
SP - 441
EP - 458
JO - International Journal of Innovation, Creativity and Change
JF - International Journal of Innovation, Creativity and Change
IS - 11
ER -