Traditional market sellers acceptance of electronic government system: Case study of electronic-retribution application in Surakarta, Indonesia

Rino A. Nugroho; S. Kristina; Ismi D.A. Nurhaeni; Wahyu A. Utami; Okki C. Ambarwati; Noni S. Kusumawati

doi:10.1109/ICIMTech.2017.8273552

Traditional market sellers acceptance of electronic government system: Case study of electronic-retribution application in Surakarta, Indonesia

Rino A. Nugroho, S. Kristina, Ismi D.A. Nurhaeni, Wahyu A. Utami, Okki C. Ambarwati, Noni S. Kusumawati

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

3 Citations (Scopus)

Abstract

Electronic retribution (e-retribution) is an innovation of Surakarta city government for better, easier, faster and transparent government service quality. This study aims to determine the acceptance of traditional market traders by analyzing their acceptance attitude using Technology Acceptance Model (TAM). The knowledge on the traditional market sellers' acceptance on an electronic system will help government in designing smart city concept. This study uses primary data from all stalls in Depok market. This study uses Pearson correlation as data analysis. Result indicates that Perceived Ease of Use (PEOU) and Perceived Usefulness (PU) have a positive effect on Actual Technology Use (AU), and Behavioral Intention (BI) has a negative effect on Actual Use (AU). This result shows that the system easiness and usefulness are critical in terms of Electronic Government (e-Government) system acceptance for traditional market sellers. The practical implication of this study is that the government needs to provide a helpdesk in the traditional market to help sellers in using the e-Retribution as part of the e-Government system.

Original language	English
Title of host publication	Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	284-287
Number of pages	4
ISBN (Electronic)	9781538629307
DOIs	https://doi.org/10.1109/ICIMTech.2017.8273552
Publication status	Published - 2 Jul 2017
Externally published	Yes
Event	2nd International Conference on Information Management and Technology, ICIMTech 2017 - Special Region of Yogyakarta, Indonesia Duration: 15 Nov 2017 → 17 Nov 2017

Publication series

Name	Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017
Volume	2018-January

Conference

Conference	2nd International Conference on Information Management and Technology, ICIMTech 2017
Country/Territory	Indonesia
City	Special Region of Yogyakarta
Period	15/11/17 → 17/11/17

Keywords

acceptance of technology
e-retribution
market traders

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1109/ICIMTech.2017.8273552

Cite this

Nugroho, R. A., Kristina, S., Nurhaeni, I. D. A., Utami, W. A., Ambarwati, O. C., & Kusumawati, N. S. (2017). Traditional market sellers acceptance of electronic government system: Case study of electronic-retribution application in Surakarta, Indonesia. In Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017 (pp. 284-287). (Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017; Vol. 2018-January). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICIMTech.2017.8273552

Nugroho, Rino A. ; Kristina, S. ; Nurhaeni, Ismi D.A. et al. / Traditional market sellers acceptance of electronic government system : Case study of electronic-retribution application in Surakarta, Indonesia. Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017. Institute of Electrical and Electronics Engineers Inc., 2017. pp. 284-287 (Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017).

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abstract = "Electronic retribution (e-retribution) is an innovation of Surakarta city government for better, easier, faster and transparent government service quality. This study aims to determine the acceptance of traditional market traders by analyzing their acceptance attitude using Technology Acceptance Model (TAM). The knowledge on the traditional market sellers' acceptance on an electronic system will help government in designing smart city concept. This study uses primary data from all stalls in Depok market. This study uses Pearson correlation as data analysis. Result indicates that Perceived Ease of Use (PEOU) and Perceived Usefulness (PU) have a positive effect on Actual Technology Use (AU), and Behavioral Intention (BI) has a negative effect on Actual Use (AU). This result shows that the system easiness and usefulness are critical in terms of Electronic Government (e-Government) system acceptance for traditional market sellers. The practical implication of this study is that the government needs to provide a helpdesk in the traditional market to help sellers in using the e-Retribution as part of the e-Government system.",

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author = "Nugroho, {Rino A.} and S. Kristina and Nurhaeni, {Ismi D.A.} and Utami, {Wahyu A.} and Ambarwati, {Okki C.} and Kusumawati, {Noni S.}",

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Nugroho, RA, Kristina, S, Nurhaeni, IDA, Utami, WA, Ambarwati, OC & Kusumawati, NS 2017, Traditional market sellers acceptance of electronic government system: Case study of electronic-retribution application in Surakarta, Indonesia. in Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017. Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017, vol. 2018-January, Institute of Electrical and Electronics Engineers Inc., pp. 284-287, 2nd International Conference on Information Management and Technology, ICIMTech 2017, Special Region of Yogyakarta, Indonesia, 15/11/17. https://doi.org/10.1109/ICIMTech.2017.8273552

Traditional market sellers acceptance of electronic government system: Case study of electronic-retribution application in Surakarta, Indonesia. / Nugroho, Rino A.; Kristina, S.; Nurhaeni, Ismi D.A. et al.
Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017. Institute of Electrical and Electronics Engineers Inc., 2017. p. 284-287 (Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017; Vol. 2018-January).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Kristina, S.

AU - Nurhaeni, Ismi D.A.

AU - Utami, Wahyu A.

AU - Ambarwati, Okki C.

AU - Kusumawati, Noni S.

PY - 2017/7/2

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N2 - Electronic retribution (e-retribution) is an innovation of Surakarta city government for better, easier, faster and transparent government service quality. This study aims to determine the acceptance of traditional market traders by analyzing their acceptance attitude using Technology Acceptance Model (TAM). The knowledge on the traditional market sellers' acceptance on an electronic system will help government in designing smart city concept. This study uses primary data from all stalls in Depok market. This study uses Pearson correlation as data analysis. Result indicates that Perceived Ease of Use (PEOU) and Perceived Usefulness (PU) have a positive effect on Actual Technology Use (AU), and Behavioral Intention (BI) has a negative effect on Actual Use (AU). This result shows that the system easiness and usefulness are critical in terms of Electronic Government (e-Government) system acceptance for traditional market sellers. The practical implication of this study is that the government needs to provide a helpdesk in the traditional market to help sellers in using the e-Retribution as part of the e-Government system.

AB - Electronic retribution (e-retribution) is an innovation of Surakarta city government for better, easier, faster and transparent government service quality. This study aims to determine the acceptance of traditional market traders by analyzing their acceptance attitude using Technology Acceptance Model (TAM). The knowledge on the traditional market sellers' acceptance on an electronic system will help government in designing smart city concept. This study uses primary data from all stalls in Depok market. This study uses Pearson correlation as data analysis. Result indicates that Perceived Ease of Use (PEOU) and Perceived Usefulness (PU) have a positive effect on Actual Technology Use (AU), and Behavioral Intention (BI) has a negative effect on Actual Use (AU). This result shows that the system easiness and usefulness are critical in terms of Electronic Government (e-Government) system acceptance for traditional market sellers. The practical implication of this study is that the government needs to provide a helpdesk in the traditional market to help sellers in using the e-Retribution as part of the e-Government system.

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PB - Institute of Electrical and Electronics Engineers Inc.

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ER -

Nugroho RA, Kristina S, Nurhaeni IDA, Utami WA, Ambarwati OC, Kusumawati NS. Traditional market sellers acceptance of electronic government system: Case study of electronic-retribution application in Surakarta, Indonesia. In Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017. Institute of Electrical and Electronics Engineers Inc. 2017. p. 284-287. (Proceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017). doi: 10.1109/ICIMTech.2017.8273552

Traditional market sellers acceptance of electronic government system: Case study of electronic-retribution application in Surakarta, Indonesia

Abstract

Publication series

Conference

Keywords

UN SDGs

Access to Document

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Cite this