TY - JOUR
T1 - The feeling of surrender
T2 - Patients’ perceptions of their interactions with nurses
AU - Sukriyadi, Sukriyadi
AU - Wirawan, Ida Bagus
AU - Suryanto, Suryanto
AU - Melaniani, Soenarnatalina
AU - Lestari, Retno
N1 - Publisher Copyright:
© 2019, Indian Journal of Public Health Research and Development. All rights reserved.
PY - 2019/10
Y1 - 2019/10
N2 - Background: Meaningful nurse-patient interaction is crucial to achieving better health outcomes. A nurse should understand the importance of tailored effective communication to understanding how each patient prefers to be treated. Nurse-patient interaction is a potential resource to promote hope, meaning and purpose in life, which results in harmony and healing environment. Previous studies have shown a variety of aspects of nurse-patient interaction, however the process of interaction have not been thoroughly investigated from the patients’ viewpoint. This qualitative study aimed to investigate patients’ perceptions of their interactions with nurses in the hospital wards. Method: A phenomenological approach was undertaken in one public hospital in Indonesia. 10 participants were recruited from general wards by purposeful sampling method. The data were collected through observations of nurse-patient interaction, the ward atmosphere as well as the activities by semi-structured interviews. Transcripts were then examined and analyzed by Interpretive Phenomenological Analysis (IPA) approach. Result: Three themes were extracted from data analysis including saying sorry for neglecting me, calming the atmosphere for nurses’ openness and feeling surrender to destiny. Discussion and Conclusion: Based on the results, issues such nurses’ openness and positive atmosphere in the hospital wards are shown to be important in maintaining the best quality of nurse–patient interactions. Nurses should be aware of these factors during interactions with patients.
AB - Background: Meaningful nurse-patient interaction is crucial to achieving better health outcomes. A nurse should understand the importance of tailored effective communication to understanding how each patient prefers to be treated. Nurse-patient interaction is a potential resource to promote hope, meaning and purpose in life, which results in harmony and healing environment. Previous studies have shown a variety of aspects of nurse-patient interaction, however the process of interaction have not been thoroughly investigated from the patients’ viewpoint. This qualitative study aimed to investigate patients’ perceptions of their interactions with nurses in the hospital wards. Method: A phenomenological approach was undertaken in one public hospital in Indonesia. 10 participants were recruited from general wards by purposeful sampling method. The data were collected through observations of nurse-patient interaction, the ward atmosphere as well as the activities by semi-structured interviews. Transcripts were then examined and analyzed by Interpretive Phenomenological Analysis (IPA) approach. Result: Three themes were extracted from data analysis including saying sorry for neglecting me, calming the atmosphere for nurses’ openness and feeling surrender to destiny. Discussion and Conclusion: Based on the results, issues such nurses’ openness and positive atmosphere in the hospital wards are shown to be important in maintaining the best quality of nurse–patient interactions. Nurses should be aware of these factors during interactions with patients.
KW - Feeling of surrender
KW - Interactions
KW - Nurses
KW - Patients’ perception
KW - Surrender
UR - http://www.scopus.com/inward/record.url?scp=85078006989&partnerID=8YFLogxK
U2 - 10.5958/0976-5506.2019.02970.X
DO - 10.5958/0976-5506.2019.02970.X
M3 - Article
AN - SCOPUS:85078006989
SN - 0976-0245
VL - 10
SP - 1087
EP - 1090
JO - Indian Journal of Public Health Research and Development
JF - Indian Journal of Public Health Research and Development
IS - 10
ER -