The effect of job resources as the intervening variable towards turnover intention and employee engagement

Thantowi Jauhari, Praptini Yulianti

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)


Background: Employees engagement with their work and their organisation is one of the most important factors in the organisation. Therefore, a company's effort to increasing employee engagement becomes crucial. Job resources and turnover intention are two variables related to employee engagement. Employee engagement can be increased if the job resources have been well implemented and mediated by the low turnover intention to be part of the organisation. Aim: This research aims to determine that job resources has an effect on turnover intention and employee engagement as the intervening variable. Method: This research uses a quantitative approach with samples from 92 employees who work in the management staff using Proportionate Stratified Random Sampling technique. Then, this research used the approach of Structural Equation Modeling (SEM) by applying a diagram path to analyse all of the observed variables corresponding with the proposed theory. Results: The results of this research prove that job resources have an effect on employee engagement, and employee engagement is proven to be the mediator of the relationship between job resources to turnover of management staff at Regional Office VIII PT. Bank XYZ Surabaya. Conclusion: Moreover it can be concluded that job resources have a significant effect towards the turnover intention.

Original languageEnglish
Pages (from-to)232-247
Number of pages16
JournalInternational Journal of Innovation, Creativity and Change
Issue number9
Publication statusPublished - 2020


  • Employee engagement and turnover intention
  • Job resources


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