Testing the Determining Factors of Knowledge Sharing Behavior

Hindah Mustika, Anis Eliyana, Tri Siwi Agustina, Aisha Anwar

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)

Abstract

In today’s information-based economy, knowledge is considered as a critical and effective resource for assisting businesses in establishing departmental synergies, accelerating innovation, providing value to customers, and increasing revenue through market growth. Knowledge sharing behavior is defined as individual behavior that pertains to the exchange of information, experience, ideas, and skills with other individuals or groups of people inside an organization in order to enhance the company’s sustainability. The purpose of this study is to analyze and obtain empirical evidence of the factors that influence knowledge sharing behavior, which consists of intention to share knowledge, knowledge sharing self-efficacy and enjoyment in helping others by 297 middle managers in a bank setting. This research is an explanatory research that focuses on the causal relationship among variables. The data were collected through a questionnaire survey and were then analyzed using Structural Equation Modeling (SEM) with the Analysis of Moment Structure (AMOS) program. The results of this study show that knowledge sharing self-efficacy and enjoyment in helping others have positive and significant effect on intention to share knowledge. Furthermore, knowledge sharing self-efficacy, enjoyment in helping others and intention to share knowledge have positive and significant effect on knowledge sharing behavior. The mediation role of intention to share knowledge is also proven to be significant.

Original languageEnglish
JournalSAGE Open
Volume12
Issue number1
DOIs
Publication statusPublished - Feb 2022

Keywords

  • economic growth
  • effective institution
  • enjoyment in helping others
  • intention to share knowledge
  • knowledge sharing behavior
  • knowledge sharing self-efficacy

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