1 Citation (Scopus)


Introduction: Therapeutic communications are managed by a nurse during the nursing procedure, who provides therapeutic benefits for patients through the healing process. A happy patient is the patient's feeling resulting from the patient's healthcare performance after comparing it with what he expected. Methods: In this study, the relationship needs of healthcare services were assessed. The descriptive correlation was designed for research. The collection of data was conducted via a questionnaire and is a therapeutic nurse communication. Accidental sampling was the method used. Results: Computer-based statistical analyzes showed 38.2% satisfaction. In the Kedungrejo Patient Satisfaction Centre, therapeutic communication was identified using the Spearman rank correlation (Rho) and value r=0,446. This value is less than the mean value level (p) 0,004. This value is less than the mean value level (α)=0,01 there is a positive correlation between therapeutic nurse's communications in a medium interpretation and patient satisfaction in the Kedungrejo public health center Nursing services. Conclusion: There is a relation between therapeutic communication with the patients.

Original languageEnglish
Pages (from-to)99-102
Number of pages4
JournalMalaysian Journal of Medicine and Health Sciences
Publication statusPublished - Apr 2021


  • Communication
  • Healing
  • Nurse
  • Patient
  • Therapeutic


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