Performance improvement model utilizing the mckinsey 7S approach for public health centers in sampang regency of Indonesia

The McKinsey 7S model is a tool for analyzing organizational and managerial actions by looking at the organization as a whole, so that organizational problems can be diagnosed and strategies can be developed and implemented. This research aimed to analyze the model of improving the performance in public health center through the McKinsey approach in Sampang District, Indonesia. This research used an explorative survey design involving random sampling clusters. The sample consisted of 239 respondents from 20 Public Health Centers. The data was collected using interviews and questionnaires. The questionnaire covered areas of leadership, salary, services, policies, human resource management. The data was analyzed using Partial Least Square (PLS). The results showed that the model to improve institutional performance in the public health centers consisted of five (5) components namely leadership, salary, services, policies, HR management, with each component containing elements of strategy, structure, systems, skills, staff, style, and shared values.