Objective:The health system in Indonesia has a rapid development. Domestic and abroad medical escort services are currently becoming a trend. One of the medical escort services is a stretcher.This research was aimed to understand the experience of nurses in assisting patient in stretcherusingcommercialflights in Indonesia. Methods: Qualitative research is used in this research. Personal interviews are conducted for 3 months from August to October 2019on fifteen nurses who have authority to conduct stretcher patient assistance. All nurses were spread over 5 islands in Indonesia including Java, Sumatra, Kalimantan, Nusa Tenggara Barat and Bali. Interview transcripts were analyzed using qualitative content analysis. Results: Three themes with nine categories were emerged. Patient preparation and equipment,handling of patients on the plane, and hand over preparation are the obtained main themes from this study. Conclusion: The handling ofpatient in stretcher on commercial aviation hadseveral difficulties. Patient who are lying on 9-seats set airplane with nurses sitting across from patient made nurses must carefully prepare everything before take-off. Careful preparations will determine the safety of the patient on stretcher. In addition, nurses understand about the weather and mountainous changes that must be passed.
- Air Medical Service
- Medical Escort