The level of client satisfaction is influenced by the quality of nursing services with the main indicator of caring behavior. This study aims to analyze the effect of the culture-based caring model on work life and the quality of nursing services. A quasi-experimental pre-post-test design was used with the control group. This study involved 60 nurses who worked in hospitals. Culture-based care model, quality of nursing care, as well as the quality of nursing work life, were variables in this investigation. The results of the different post-test scores in the two groups showed a significant difference in all indicators of the quality of nursing work life (QNWL) and the quality of nursing services. The application of a culture-based caring model makes a practical contribution to the improvement of nursing care services, namely by providing references to nurses in improving caring behavior so that patients can feel the quality of nursing services optimal.
|Translated title of the contribution||Culturally based caring model in nursing services|
|Number of pages||7|
|Publication status||Published - 2022|
- Nursing Work Life Quality
- Patient satisfaction