Intelligent transportation systems in smart cities: Application to Taichung City Bus, Taiwan

Intelligent transportation system is more and more important in smart cities, especially in developed countries. In Taichung City, Taiwan, buses are the major form of public transportation. When a passenger boards and alights from a bus, they need to swipe their electronic ticket. In this article, the electronic ticket transaction records were used for many analytical purposes, such as understanding passenger behaviour/patterns and finding the coefficient of variation for some bus routes, and even used for an online analysis website database. These analytical results may find the pressure point and gap of bus supply and demand, and make the Taichung City Government enhance intelligent transportation system performance and design more suitable publictransportation policy in the future.