Abstract
Hospital services are largely determined by the quality of nursing services. The quality of nursing services can be determined by the nurse performance. This study purpose was to examine the efforts to improve the nurse performances at RSUD dr. Moh. Saleh Probolinggo through factor analysis. This study used a cross sectional approach and SEM. Total sample of 169 nurses were selected by proportional random sampling technique. Data were collected by questionnaires and analyzed by PLS (partial least square). Based on statistical results, several strategic issues were selected for FGD material to generate recommendations. Research results show that individual factors consisted of good category ihsan (benevolent) behavior and good category loyalty; organizational factors consist of good category leadership and good category rewards; psychological factors consist of personality and motivation categories both. The dependent variable is Performance. The individual factors consist of behavioral and loyalty, organizational factors consisting of leadership and rewards. The psychological factors consist of personality and motivation. Hospitals should improve their behavior, loyalty, leadership, rewards, personality and motivation as an effort to improve nurse performance.
| Original language | English |
|---|---|
| Pages (from-to) | 946-949 |
| Number of pages | 4 |
| Journal | International Journal of Scientific and Technology Research |
| Volume | 9 |
| Issue number | 3 |
| Publication status | Published - Mar 2020 |
Keywords
- Effort
- FGD
- Individual
- Nurse
- Organizational
- Performance
- Psychological