How interactional justice within organisations impacts counterproductive work behaviours and self-efficacy in the presence of performance appraisal satisfaction

Marjan Miharja, Rian Sacipto, Quyen Le Hoang Thuy To Nguyen, Phong Thanh Nguyen, Trisadini Prasastinah Usanti

Research output: Contribution to journalArticlepeer-review

6 Citations (Scopus)

Abstract

The aim of the current study is to examine how interactional justice impacts on counter productive work behaviour and self-efficacy and how performance appraisal satisfaction mediates the relationship between interactional justice, self-efficacy and counterproductive work behaviour. In the present economy, the data collected is from the telecommunication industry which creates higher market share within the industry. Moreover, fast mobile networks are now the most efficient way for Indonesians to catch up with more developed countries and provide coverage in even less populated regions. The deductive approach is used under for this study. The research is quantitative in nature as it provides factual data on numerical figure bases that can be easily evaluated and free from any type of the ambiguities. Similarly, the study is cross sectional. The self-administered questionnaire is used for collecting data from respondents. A simple random sampling technique is used under in study for data collection from 300 telecommunication employees. A total of 300 questionnaires are distributed out of which 270 questionnaires were collected from employees. The smart PLS is used in this study for analysing the relationship among variables. The study correlates among variables. The study's primary concern is to identify the relationship between variables such as interactional justice, counterproductive work behaviour, self-efficacy and performance appraisal satisfaction. The study finding reveals that all hypotheses which show that interactional justice has a significant relationship between interactional justice, counterproductive work behaviour, self-efficacy and performance appraisal satisfaction have been accepted. Moreover, there are limited studies available regarding telecommunication in the human resource management department of Asian economies. Regardless, human resource management practices are not properly followed in developing countries.

Original languageEnglish
Pages (from-to)459-477
Number of pages19
JournalInternational Journal of Innovation, Creativity and Change
Volume10
Issue number11
Publication statusPublished - 2020

Keywords

  • Counterproductive work behaviours
  • Indonesia
  • Interactional justice
  • Performance appraisal satisfaction
  • Self-efficacy
  • Telecommunication

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