TY - JOUR
T1 - Food Safety Compliance During Food Delivery
T2 - Food Riders Knowledge, Attitude, and Risk Perception
AU - Nor, Norfezah Md
AU - Nizam, Nur Zahirah
AU - Karim, Nadia Liana Mohd
AU - Shahid, Nadiatul Syima Mohd
AU - Abdullah, Amir Heberd
AU - Atmaka, Dominikus Raditya
AU - Mahmudiono, Trias
N1 - Publisher Copyright:
© 2024 Universiti Putra Malaysia Press. All rights reserved.
PY - 2024/11
Y1 - 2024/11
N2 - Introduction: The prevalence of online food delivery service (OFDS) environments in many food service and retail contexts has an impact on how people order and access meals, that led to the emergence food delivery riders, whose numbers have increased significantly, particularly in Kuala Lumpur, Malaysia. However, there are challenges for OFDS providers in evaluating food safety and cleanliness to ensure that clients receive safe and high-quality meals. Therefore, the purpose of this study was to examine the food safety compliances among food riders in Kuala Lumpur. Materials and methods: The Google Forms platform was used to conduct a quantitative e-survey. The data from 132 Kuala Lumpur food riders was then evaluated using a descriptive statistic, followed by correlation and multi-regression using the SPSS 26 edition. Results: : Male food riders make up the majority of Grabfood’s workforce in Kuala Lumpur (64%) and are more likely to have completed a food handling course and received typhoid vaccinations (20.5%) than female riders. The results also showed a significant positive link between food safety practices among the food riders in Kuala Lumpur for all three variables: food safety knowledge (FSK, r=0.845, p0.001), food safety attitude (FSA, r=0.832, p0.001), and risk perception (RP, r=0.774, p0.001). All three of the aforementioned components accounted for 76.5% of the variation (R2 = 0.770, F (3,131) = 143.00, p = 0.010).
AB - Introduction: The prevalence of online food delivery service (OFDS) environments in many food service and retail contexts has an impact on how people order and access meals, that led to the emergence food delivery riders, whose numbers have increased significantly, particularly in Kuala Lumpur, Malaysia. However, there are challenges for OFDS providers in evaluating food safety and cleanliness to ensure that clients receive safe and high-quality meals. Therefore, the purpose of this study was to examine the food safety compliances among food riders in Kuala Lumpur. Materials and methods: The Google Forms platform was used to conduct a quantitative e-survey. The data from 132 Kuala Lumpur food riders was then evaluated using a descriptive statistic, followed by correlation and multi-regression using the SPSS 26 edition. Results: : Male food riders make up the majority of Grabfood’s workforce in Kuala Lumpur (64%) and are more likely to have completed a food handling course and received typhoid vaccinations (20.5%) than female riders. The results also showed a significant positive link between food safety practices among the food riders in Kuala Lumpur for all three variables: food safety knowledge (FSK, r=0.845, p0.001), food safety attitude (FSA, r=0.832, p0.001), and risk perception (RP, r=0.774, p0.001). All three of the aforementioned components accounted for 76.5% of the variation (R2 = 0.770, F (3,131) = 143.00, p = 0.010).
KW - Attitude
KW - Food delivery riders
KW - Food safety
KW - Knowledge
KW - Online food delivery services (OFDS)
KW - Public health
KW - practices (KAP)
UR - http://www.scopus.com/inward/record.url?scp=85209904917&partnerID=8YFLogxK
U2 - 10.47836/mjmhs.20.s9.9
DO - 10.47836/mjmhs.20.s9.9
M3 - Article
AN - SCOPUS:85209904917
SN - 1675-8544
VL - 20
SP - 53
EP - 57
JO - Malaysian Journal of Medicine and Health Sciences
JF - Malaysian Journal of Medicine and Health Sciences
ER -