Factor Affecting E-Learning User Acceptance: A Case Study of AULA

Faried Effendy, Octa Dwi Kurniawati, Guntung Priambada

Research output: Contribution to journalConference articlepeer-review

6 Citations (Scopus)


E-learning is a strategy that is expected to transform ordinary learning into a learning philosophy that can be adapted, shared, reusable, and versatile. Based on previous research, e-learning acceptance is influenced by many factors. However, there are still some things that have not been determined and discussed; Therefore, they need further investigation. Based on previous assumptions, this study is an attempt to examine the factors that influence student acceptance of e-learning at Airlangga University, Indonesia. In this study, the Technology Acceptance Model (TAM) and (Information System) IS Success Model were combined to test intention, user satisfaction, and actual use of e-learning. This research was conducted by distributing online and offline questionnaires to 100 student respondents; then processed the data using SmartPLS 3.0. The results showed that e-learning user satisfaction was influenced by the quality of education, service quality, and information quality. At the same time, the intention to use is influenced by the quality of education. In addition, user satisfaction and intention to use e-learning affect the actual use of e-learning. This research is expected to help decision-makers from higher education to better understand the effectiveness of using e-learning by students.

Original languageEnglish
Article number012122
JournalJournal of Physics: Conference Series
Issue number1
Publication statusPublished - 12 Feb 2021
Event2020 Annual Conference on Science and Technology Research, ACOSTER 2020 - Medan, North Sumatera, Indonesia
Duration: 20 Jun 202021 Jun 2020


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