Ergonomic Risk Analysis and Muscle Complaints of Office Workers in the Government Office, Surabaya City

The work environment of office workers has hazards. One of the hazards is nonergonomic conditions. Nonergonomic conditions increase musculoskeletal disorders (MSDs) risk and interfere with work productivity. This research describes ergonomic risk levels and muscle complaints in office workers while working with computers. The population of this research was 32 office workers in one of Surabaya city government offices. Rapid Office Strain Assessment (ROSA) method to measure ergonomic risk and Cornell Musculoskeletal Discomfort Questionnaires (CMDQ) method to measure muscle complaints. Most workers have a high risk of experiencing MSDs. Workers experience muscle complaints in the neck, right shoulder, left shoulder, upper back, and lower back. Intervention is needed in work facilities and office ergonomics socialization to workers.