Enhancing virtual instruction: leveraging AI applications for success

Purpose: This paper aims to describe several artificial intelligence (AI)-based applications that librarians can use to serve and design virtual library instruction, so it will be more effective and efficient. Design/methodology/approach: The approach involves a comprehensive review of AI-based applications that bring benefits to librarian to enhance the virtual instructional services (AI). This study explores the existing papers to reveal the potential use of AI for research consultation, designing the instructional services and conducting evaluation of the program. Findings: There are some AI-based applications that are available for free that will help instructional librarian jobs. Librarians use the AI to increase effectiveness of the services. The AI-based applications that can be used to support instructional services on research inquiries include virtual assistance, knowledge mapping and note making, and to support designing virtual instruction, librarians can use design apps, image generators, voice generator, grammar checker and paraphrasing. Originality/value: There are many studies on AI at the library; however, it’s still rare a paper studied AI-based application that potentially will bring benefit for virtual instructional services. This paper will give overview of AI application that will help instructional librarian on transactions with users and help librarians to create innovative instructional media.