Do different stressors affect working efficiency of public university personnel differently?

Adnan Ul Haque, Basuki, John Aston, Rahmi Widyanti

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)


This comparative study examines varying types of stress affecting university personnel’s working efficiency in Pakistan and the UK. Total 320 employees (160 from each economy) working in teaching and non-teaching (administrative) positions participated. A five-point Likert scale based online survey questionnaire was circulated through ‘gatekeepers’ via purposive, referral, networking and connections, while PLS-SEM is used for data analysis. Findings revealed that eustress significantly and positively affects working efficiency, while distress and hyper-and hypo-stress significantly and negatively affect university personnel’s working efficiency. Additionally, experienced and aged personnel have higher ‘eustress’, while young employees exhibit higher ‘distress’ due to lower emotional and moral support at the workplace. The UK university personnel are more vulnerable to stress than Pakistani university staff. Experienced employees frequently use social support to deal with hyper-stress.

Original languageEnglish
Pages (from-to)172-187
Number of pages16
JournalPolish Journal of Management Studies
Issue number1
Publication statusPublished - 2021
Externally publishedYes


  • Distress
  • Eustress
  • Hyper-Stress
  • Hypo-Stress
  • University Personnel
  • Working Efficiency


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