Culturally based caring model in nursing services

Agusta Dian Ellina, Nursalam, Esti Yunitasari, Made Mahaguna Putra, Novian Mahayu Adiutama

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)

Abstract

The level of client satisfaction is influenced by the quality of nursing services with the main indicator of caring behavior. This study aims to analyze the effect of the culture-based caring model on work life and the quality of nursing services. A quasi-experimental pre-post-test design was used with the control group. This study involved 60 nurses who worked in hospitals. Culture-based care model, quality of nursing care, as well as the quality of nursing work life, were variables in this investigation. The results of the different post-test scores in the two groups showed a significant difference in all indicators of the quality of nursing work life (QNWL) and the quality of nursing services. The application of a culture-based caring model makes a practical contribution to the improvement of nursing care services, namely by providing references to nurses in improving caring behavior so that patients can feel the quality of nursing services optimal.

Original languageEnglish
Pages (from-to)212-218
Number of pages7
JournalKontakt
Volume24
Issue number3
DOIs
Publication statusPublished - 2022

Keywords

  • Caring
  • Culture
  • Nurse
  • Nursing Work Life Quality
  • Patient satisfaction

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