TY - JOUR
T1 - Critical Insights into Gig Economy
T2 - A Peninsular Malaysia Case Study
AU - Abdullah, Nurhidayah
AU - Ismail, Maria Mohd
AU - Murad, Muhammad Syariqul Huzni
AU - Jusoff, Kamaruzaman
AU - Kurniawan, Faizal
AU - Salah, Mohammed
N1 - Publisher Copyright:
© 2024, Jambi University. All rights reserved.
PY - 2024/11/1
Y1 - 2024/11/1
N2 - The rise of the gig workers has transformed the employment landscape, presenting both opportunities and challenges for workers globally. It has disrupted the traditional meaning of ‘employee’ with ambiguous and complex aspects, especially gig workers’ status. Practically, gig workers are individuals working under a contract for service with flexibility and independence elements that give them a sense of autonomy in performing their work. This study delves into the specific case of Peninsular Malaysia, investigating the issues and challenges gig workers face in the thriving market. The research adopts both library research and qualitative research methods, including interviews using a semi-structured approach. A total of 10 respondents were interviewed using a semi-structured method. The findings revealed that the challenges dwell in the issues of gig workers, which require high-time intervention of governance, policies, and legislation; there is still no definition of gig workers. There is a lack of social protection, an absence of employment contracts, an absence of price regulatory control, poor operational services, a gap between platform owners and the government, and a piecemeal institutional framework. Hence, this study offered recommendations on how to improve the enforcement.
AB - The rise of the gig workers has transformed the employment landscape, presenting both opportunities and challenges for workers globally. It has disrupted the traditional meaning of ‘employee’ with ambiguous and complex aspects, especially gig workers’ status. Practically, gig workers are individuals working under a contract for service with flexibility and independence elements that give them a sense of autonomy in performing their work. This study delves into the specific case of Peninsular Malaysia, investigating the issues and challenges gig workers face in the thriving market. The research adopts both library research and qualitative research methods, including interviews using a semi-structured approach. A total of 10 respondents were interviewed using a semi-structured method. The findings revealed that the challenges dwell in the issues of gig workers, which require high-time intervention of governance, policies, and legislation; there is still no definition of gig workers. There is a lack of social protection, an absence of employment contracts, an absence of price regulatory control, poor operational services, a gap between platform owners and the government, and a piecemeal institutional framework. Hence, this study offered recommendations on how to improve the enforcement.
KW - Contract for service
KW - Employment law
KW - Gig economy
KW - Gig workers
KW - Informal sector
UR - http://www.scopus.com/inward/record.url?scp=85211761898&partnerID=8YFLogxK
U2 - 10.22437/home.v7i2.460
DO - 10.22437/home.v7i2.460
M3 - Article
AN - SCOPUS:85211761898
SN - 2598-7925
VL - 7
SP - 395
EP - 427
JO - Jambe Law Journal
JF - Jambe Law Journal
IS - 2
ER -