Creating knowledge using seci model as a knowledge management stage to improve nurses’ ability in undertaking parenteral therapy

Muji Rahayu Hospital is a private hospital with 50 beds. The frequent incidence is phlebitis nosocomial infection in adult in-patient wards at Muji Rahayu Hospital from January to June 2011 as high as 5.19%. According to hospital minimal service standard, in-patient service indicator on the incidence of phlebitis must be below 2%. The result of this study reveals that on the factor of individual nurses: (a) The education level of some respondents (management and nursing staff) is nursing academy; (b) The level of knowledge on nursing care with parenteral therapy, parenteral therapy nursing documentation, correct and safe handwashing, and standard operating procedure before the training is inadequate and after the training is very good; (c) The nurses’ skills in undertaking the nursing documentation with parenteral therapy and parenteral therapy treatment before the training is inadequate and after the training is very good. As for the process of creating knowledge using SECI model, the result reveals that: (a) 70% of the respondents have implemented socialization activities; (b) 30% of the respondents have not implemented the externalization activities; (c) as many as 40% of the respondents have not implemented the combination activities; (d) whereas 40% of the respondents have not implemented the internalization activity. Therefore, the recommendation is to encourage individuals or nurses to learn and share knowledge, to document their experiences and expertise, and to give communication trainings.