Bank vs telecommunication E-Wallet: System analysis, purchase, and payment method of GO-mobile CIMB Niaga and T-Cash Telkomsel

Yakob Utama Chandra, Ernawaty, Suryanto

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

15 Citations (Scopus)

Abstract

Current developing technology in finance is e-wallet. E-wallet is a program or service which allows its user to save digital money and doing transactions easily whenever and wherever. Many banks and nonbank companies are competing to create innovation in this field. Go Mobile is an e-wallet product of CIMB Niaga, meanwhile, T-Cash is an e-wallet issued by a telecommunication company, PT Telkomsel. This research aimed to analyze the system, purchase and payment methods in Go Mobile and T-Cash. This research was done in qualitative design, used secondary data sourced from official websites of both companies as well as related researches. The result showed that Go Mobile and T-Cash's systems could ease the user's transaction. Go Mobile and T-Cash could be used in purchase and payment transaction through SMS as well as Android-based Smartphone application. In T-Cash, users who do not own an Android Smartphone could enjoy this service by attaching Near Field Communication (NFC) sticker on their phone. This is called T-Cash Tap. Based on the usage and ease of use, T-Cash as a telecommunication e-wallet had received highest acceptance in a society based on Technology Acceptance Model (TAM).

Original languageEnglish
Title of host publicationProceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages165-170
Number of pages6
ISBN (Electronic)9781538629307
DOIs
Publication statusPublished - 2 Jul 2017
Externally publishedYes
Event2nd International Conference on Information Management and Technology, ICIMTech 2017 - Special Region of Yogyakarta, Indonesia
Duration: 15 Nov 201717 Nov 2017

Publication series

NameProceedings of 2017 International Conference on Information Management and Technology, ICIMTech 2017
Volume2018-January

Conference

Conference2nd International Conference on Information Management and Technology, ICIMTech 2017
Country/TerritoryIndonesia
CitySpecial Region of Yogyakarta
Period15/11/1717/11/17

Keywords

  • E-wallet
  • bank
  • payment
  • purchase
  • telecommunication

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