Antecedent and Consequences of Brand Love: A Conceptual in Behavioral Loyalty

Moh Muhlis Anwar, Mohamed Battour, Ririn Tri Ratnasari, Sri Herianingrum, Qudsi Fauzi, Yeni Absah, Dessy Kurnia Sari

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

Islamic banking has the ability to boost the bank's anticipated market penetration and draw in a sizable number of clients and consumers. One of the most fascinating new breakthroughs in the financial market’s expansion of Shariah and spirituality compliance is Islamic finance and banking. The result was a February 2021 announcement by the Indonesian government that three Islamic banks (Bank Syariah Mandiri, BNI Syariah, and BRI Syariah) will merge to establish Bank Syariah Indonesia (BSI). The merger intends to boost the market share of Islamic banks, serve Muslim clients, and enhance their reputation in Indonesia. The spiritual aspects of business goals are starting to be incorporated into Indonesian society. Notably, firms that offer both goods and services and spirituality typically have larger profit margins. In order to achieve long-term commercial objectives, brand love, or how people perceive a brand as their identity in daily life, is essential. Whether customers will stick with a brand out of romantic loyalty or out of a commitment to the brand's attitude and principles depends on how much they love it.

Original languageEnglish
Title of host publicationStudies in Systems, Decision and Control
PublisherSpringer Science and Business Media Deutschland GmbH
Pages1051-1067
Number of pages17
DOIs
Publication statusPublished - 2024

Publication series

NameStudies in Systems, Decision and Control
Volume517
ISSN (Print)2198-4182
ISSN (Electronic)2198-4190

Keywords

  • Attitudinal and behavioral loyalty
  • Brand fidelity
  • Brand love

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