Analysis of factors on reward system in the hospital

Nursalam Nursalam, Berlian Yuli Saputri, Yanis Kartini, Tintin Sukartini

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)


Introduction: Hospitals, as an institution providing health services, are required to provide quality services. Excellent service must be owned by health workers, including nurses. One strategy used to improve health services in a hospital is a reward system and this is effected by the organisational factors of nurses in the hospital.Method: This study used a cross-sectional design. The sampling method used simple random sampling with as many as 237 nurses. The independent variables were demographic factors (education, length of working, rotation, workplace and position of work). The dependent variables were intrinsic and extrinsic rewards. The data were collected using an instrument test and observation sheet that were tested for validity and reliability. The analysis used multivariate-test (MANOVA) level α≤0.05.Results: The results showed that there was an effect of education on intrinsic reward (p = 0.001), duration of work on intrinsic reward (p = 0.006), position of work on intrinsic reward (p = 0.004), education on extrinsic reward (p = 0.028), duration of work on extrinsic reward (p = 0.001) and position of work on extrinsic reward (p = 0.000).Conclusion: Education, duration and position of work can improve the reward system of nurses. Therefore, these factors can be the motivation of nurses to deliver excellent service.

Original languageEnglish
Pages (from-to)490-494
Number of pages5
JournalIndian Journal of Public Health Research and Development
Issue number1
Publication statusPublished - Jan 2019


  • Demographic factors
  • Nurse
  • Reward system


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