Transforming the digital leadership to improve public service performance in the COVID-19 outbreak

Dwi Mardiana Susilawati, Suryanto, Windijarto

Research output: Contribution to journalArticlepeer-review

7 Citations (Scopus)


The low HDI in Pandalungan is a government-focused development priority, especially in the healthcare sector. The attempts to break the COVID-19 chain must be made to improve the quality of government services in the region. In optimizing the activities, the sub-district leaders play a significant role. There is an appeal to the sub-district leaders to enforce social distance since there is no face-to-face meeting with the appliance assigned. The Camat (a sub-district head) needs to adjust to this situation, so the Camat uses new media to perform his tasks. The COVID-19 pandemic affects several aspects of life, including the style of leadership. Digital leadership has become a model of leadership that is successful during the time of the COVID-19 pandemic. The current study, based on those evaluations, is aimed at assessing the impact of digital leadership on the performance of public services by the subdistrict chief Pandalungan. To meet the goal of the study, a qualitative approach is applied. It can be concluded that transformational leadership is oriented towards the organization's vision and goals, which are outlined in action.

Original languageEnglish
Pages (from-to)31-38
Number of pages8
JournalEconomic Annals-XXI
Issue number3-4
Publication statusPublished - 2021


  • Digital Leadership
  • Public Service Performance
  • Transformational Leadership


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