Personal profile
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 8 Decent Work and Economic Growth -
SDG 17 Partnerships for the Goals
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Dive into the research topics where Arif Firmansyah is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
Research output
- 6 Article
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The effects of customer satisfaction, perceived service quality, perceived value, and brand image on customer loyalty
Jasin, M., Firmansyah, A., Anisah, H. U., Junaedi, I. W. R. & Haris, I., 1 Mar 2023, In: Uncertain Supply Chain Management. 11, 2, p. 763-768 6 p.Research output: Contribution to journal › Article › peer-review
Open Access16 Citations (Scopus) -
The role of service quality and marketing mix on customer satisfaction and repurchase intention of SMEs products
Jasin, M. & Firmansyah, A., 1 Dec 2023, In: Uncertain Supply Chain Management. 11, 1, p. 383-390 8 p.Research output: Contribution to journal › Article › peer-review
Open Access17 Citations (Scopus) -
Consumer loyalty of Indonesia e-commerce SMEs: The role of social media marketing and customer satisfaction
Suharto, Junaedi, W. R., Muhdar, H. M., Firmansyah, A. & Sarana, 1 Mar 2022, In: International Journal of Data and Network Science. 6, 2, p. 383-390 8 p.Research output: Contribution to journal › Article › peer-review
Open Access43 Citations (Scopus) -
The Effect of Environmental Issues on Customer’s Environmental Safety Pattern: An Experiential Text Analysis in the Literature
Mahrinasari, M. S., Pujiyono, S., Lapian, A. L. C., Firmansyah, A., Saptanti, N. & Untari, D. T., 1 Sept 2022, In: Journal of Environmental Management and Tourism. 13, 5, p. 1311-1320 10 p.Research output: Contribution to journal › Article › peer-review
2 Citations (Scopus) -
The effect of perceived organizational support on organizational citizenship behavior and organizational commitment in public health center during COVID-19 pandemic
Firmansyah, A., Junaedi, I. W. R., Kistyanto, A. & Azzuhri, M., 1 Aug 2022, In: Frontiers in Psychology. 13, 938815.Research output: Contribution to journal › Article › peer-review
Open Access20 Citations (Scopus)